High Performance...
High Performance vs Traditional Organizations
HIGH PERFORMANCE ORGANIZATION
- Customer focused.
- Decentralized structure with autonomous, self-regulating
work units.
- Planning and coordination
done by work teams.
- Jobs are broadly defined and employees possess multiple
skills.
- There may be many ways to achieve same level of performance.
- Minimum of rules. Values and common sense govern behavior.
- Department boundaries determined by task inter-relationship
(product or process focused).
- Training focuses on total employee development (e.g. business
understanding, teamwork, etc.)
- Rewards based on contributions to effectiveness of team.
- Employees viewed as partners.
- Quality of life of employees is
imperative to company.
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TRADITIONAL ORGANIZATION
- Internally focused.
- Centralized and bureaucratic structure.
- Planning and coordination done by management.
- Specialization and narrowly defined jobs.
- Standardization of performance. There is one single best
way to do a job.
- Uniform and strictly enforced policies. Do things by the
book,
- Department boundaries determined by similarity of function
(e.g. Engineering, Manufacturing, etc.)
- Training focuses on technical skills.
- Rewards based on individual performance,
- Employee viewed as tools of management.
- Alienated and unhappy employees accepted as given of industrial
life.
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The High Performance Model
